TRANSFORMASI PELAYANAN PUBLIK DESA MELALUI SMART VILLAGE DALAM MENDUKUNG PENCAPAIAN SDGS DESA: STUDI LITERATUR
Abstract
This study aims to analyse the concept and characteristics of Smart Village in the transformation of village public services, formulate policy directions for its development to support the achievement of the Village SDGs, and identify the role of Smart Village in improving the quality of public services at the village level. The theories used in this research are public sector innovation theory, digital governance/e-government theory, and the concept of sustainable development. These three theoretical foundations are used to explain the relationship between the use of digital technology, village governance, and efforts to improve community welfare in a sustainable manner. The research method used is a literature study by reviewing various scientific articles, regulations, and policy documents related to Smart Village, village public services, and Village SDGs. The collected data were analysed qualitatively through a thematic synthesis approach to identify relevant patterns, concepts, and relationships among the studies. This analysis was carried out to obtain a comprehensive understanding of the development of the Smart Village concept and its implementation in the context of village government. The results of the study indicate that Smart Village is an innovative governance model that integrates the digitalization of public services, the strengthening of village officials’ capacities, and active community participation. This model is considered strategic in improving the effectiveness of public services while accelerating the achievement of sustainable development goals in rural areas.
References
Adamowicz, M., & Zwolińska-Ligaj, M. (2020). The “Smart Village” as a way to achieve sustainable development in rural areas of Poland. Sustainability, 12(16), 6503. https://doi.org/https://doi.org/10.3390/su12166503
Aziiza, A. A., & Susanto, T. D. (2020). The smart village model for rural area (case study: Banyuwangi Regency). In IOP Conference Series: Materials Science and Engineering (Vol. 722, No. 1, p. 012011). IOP Publishing. https://doi.org/10.1088/1757-899X/722/1/012011
Bokun, K., & Nazarko, J. (2023). Smart villages concept—A bibliometric analysis and state-of-the-art literature review. Progress in Planning, 175, 100765. https://doi.org/https://doi.org/10.1016/j.progress.2023.100765
Cāne, R. (2021). Development of Smart Villages as a Factor for Rural Digital Transformation. https://doi.org/https://doi.org/10.17770/etr2021vol1.6553
Emerllahu, V., & Bogataj, D. (2024). ScienceDirect Smart Villages as infrastructure of rural areas : Literature review and research agenda. IFAC PapersOnLine, 58(3), 268–273. https://doi.org/https://doi.org/10.1016/j.ifacol.2024.07.162
Gadekallu, T. R., Maddikunta, P. K. R., Boopathy, P., Deepa, N., Chengoden, R., Victor, N., ... & Dev, K. (2024). XAI for industry 5.0—Concepts, Opportunities, Challenges, and future directions. IEEE Open Journal of the
Communications Society, 6, 2706-2729. https://doi.org/10.1109/OJCOMS.2024.3473891
Geohansa, A., Sumarna, E., & Kania, I. (2025). Digitization of Village Government as a Sustainable Development Strategy Towards the Realization of Smart Villages. Jurnal Polisci, 2(4), 254-267. https://doi.org/10.62885/polisci.v2i4.742
Gerli, P., Navio Marco, J., & Whalley, J. (2022). What makes a smart village smart? A review of the literature. Transforming Government: People, Process and Policy, 16(3), 292-304. https://doi.org/https://doi.org/10.1108/TG-07-2021-0126
Huwae, G., Renyut, B. C., & Setitit, I. (2025). Public Service Delivery in Remote Villages: An Assessment Using the SERVQUAL Model in Allang, Maluku. 2, 182–192. https://doi.org/https://doi.org/10.59585/jimad.v2i4.744
Junaidi, A., Shahizan, M., Othman, B., Zaiton, S., Hashim, M., Mohamad, M., Kesa, D. D., & Nurfikri, A. (2025). Smart Villages : a systematic review of trends , models , and metrics. Cogent Social Sciences, 11(1). https://doi.org/10.1080/23311886.2025.2492833
Kaur, P., & Parashar, A. (2022). A systematic literature review of blockchain technology for smart villages. Archives of computational methods in engineering, 29(4), 2417-2468. https://doi.org/10.1007/s11831-021-09659-7
Kazlauskienė, I., & Atkočiūnienė, V. (2025). Application of information and communication technologies for public services management in smart villages. Businesses, 5(3), 31. https://doi.org/https://doi.org/10.3390/businesses5030031
Linkov, I., Trump, B. D., Poinsatte-jones, K., & Florin, M. (2018). Governance Strategies for a Sustainable Digital World. 1–8. https://doi.org/10.3390/su10020440
Mao, Z., Zhu, X., Zou, Q., & Jin, W. (2024). How can digital villages improve basic public services delivery in rural areas? Evidence from 1840 counties in China. Agriculture, 14(10), 1802. https://doi.org/https:// doi.org/10.3390/agriculture14101802
Mora, L., Gerli, P., Ardito, L., & Messeni, A. (2023). Technovation Smart city governance from an innovation management perspective : Theoretical framing , review of current practices , and future research agenda. Technovation, 123(December 2021), 102717. https://doi.org/10.1016/j.technovation.2023.102717
Morton, S., Pencheon, D., & Squires, N. (2017). Sustainable Development Goals (SDGs), and their implementation: A national global framework for health, development and equity needs a systems approach at every level. https://doi.org/https://doi.org/10.1093/bmb/ldx031
Muhaemin, Y. (2025). Membangun Perspektif Baru Administrasi Publik : Teori , Konsep , dan Implikasinya dalam Kepemimpinan Desa. 3(September).
Muhtar, E. A., Abdillah, A., & Widianingsih, I. (2023). Smart Villages , rural development and community vulnerability in Indonesia : A bibliometric analysis Smart Villages , rural development and community vulnerability in Indonesia : A bibliometric analysis. Cogent Social Sciences, 9(1). https://doi.org/10.1080/23311886.2023.2219118
Pathak, V., & Deshkar, A. (2023). Transitions towards Sustainable and Resilient Rural Areas in Revitalising India: A Framework for Localising SDGs at Gram Panchayat Level. https://doi.org/https://doi.org/10.3390/su15097536
Pokharel, R., Mishra, A. K., & Aithal, P. S. (2021). Practicability Assessment of Smart Village Project : A Case of Sandakpur Rural Practicability Assessment of Smart Village Project : A Case of Sandakpur Rural Municipality , Ilam
Nepal. 6(2), 265–281. https://doi.org/https://doi.org/10.5281/zenodo.5799392
Puteri, A., Susilowati, E., Rachmawati, R., & Rijanta, R. (2024). Analysis of Smart Village Development in Supporting Smart City in Indonesia : A Systematic Review. https://doi.org/10.23917/forgeo.v38i3.4790
Rahoveanu, M. M. T., Serban, V., Zugravu, A. G., Rahoveanu, A. T., Dragos, S. C., Nechita, P., & Simionescu, C. S. (2022). Perspectives on Smart Villages from a Bibliometric Approach. Sustainability (Switzerland). https://doi.org/https://doi.org/10.3390/su141710723
Rahoveanu, M. M. T., Serban, V., Zugravu, A. G., Rahoveanu, A. T., Cristea, D. S., Nechita, P., & Simionescu, C. S. (2022). Perspectives on smart villages from a bibliometric approach. Sustainability, 14(17), 10723. https://doi.org/https://doi.org/10.3390/ su141710723
Renukappa, S., Suresh, S., Abdalla, W., Shetty, N., Yabbati, N., & Hiremath, R. (2024). Evaluation of smart village strategies and challenges. Smart and Sustainable Built Environment, 13(6), 1386-1407. https://doi.org/https://doi.org/10.1108/SASBE-03-2022-0060
Saleh, C., Ibad, S., Suryadi, S., & Suryono, A. (2022). Analysis of Public Services Innovation Smart Kampung Banyuwangi Model in the Perspective of Public Service Management. Journal of Southwest Jiaotong University, 57(1), 523-41. https://doi.org/10.35741/issn.0258-2724.57.1.48
Sampetoding, E. A. M., Sadno, M., & Siddik, A. M. A. (2024). Sosialisasi Konsep Smart Village Berdasarkan SDGs. Community Proffesional Service Journal, Vol. 2 No.(1). https://doi.org/https://doi.org/10.57213/compromisejournal.v2i1 Sosialisasi
Satoła, Ł., & Milewska, A. (2022). The Concept of a Smart Village as an Innovative Way of Implementing Public Tasks in the Era of Instability on the Energy Market—Examples from Poland. https://doi.org/https://doi.org/10.3390/en15145175
Setyorini, W., & Cipta, H. (2025). Smart Village: Penerapan Aplikasi Layanan Desa Digital di Kecamatan Arut Selatan. Semeru: Jurnal Pengabdian Kepada Masyarakat, 197-205. https://doi.org/https://doi.org/10.55499/semeru.v2i1.1549
Tumiwa, J. R., Diana, O., & Tuegeh, M. (2022). The challenges to developing smart agricultural village in the industrial revolution 4 . 0 – THE CASE OF INDONESIA. 1(1), 25–45. https://doi.org/DOI: http://dx.doi.org/10.12775/TIS.2022.002
Usman, B. M., Johl, S. K., & Khan, P. A. (2024). Fusion of green governance for sustainable development and world ecology: A tempting systematic review and bibliometric analysis. Journal of Open Innovation: Technology, Market, and Complexity, 10(3), 100309. https://doi.org/10.1016/j.joitmc.2024.100309
Wang, Q., Luo, S., Zhang, J., & Furuya, K. (2022). Increased Attention to Smart Development in Rural Areas : A Scientometric Analysis of Smart Village Research. https://doi.org/https://doi.org/10.3390/buildings14020514
Wang, Q., Luo, S., Zhang, J., & Furuya, K. (2022b). Increased Attention to Smart Development in Rural Areas: A Scientometric Analysis of Smart Village Research. https://doi.org/https://doi.org/10.3390/land11081362
Wijaya, A. S., Muljono, P., Saleh, A., & Hapsari, D. R. (2023). Development Of Smart Villages. International Journal of Progressive Sciences and Technologies (IJPSAT), Vol. 39 No(1), 235–247.
Zavratnik, V., Kos, A., & Stojmenova Duh, E. (2018). Smart villages: Comprehensive review of initiatives and practices. Sustainability, 10(7), 2559.
Zhang, X., & Zhang, Z. (2020). How do smart villages become a way to achieve sustainable development in rural areas? Smart village planning and practices in China. Sustainability, 12(24), 10510. https://doi.org/https://doi.org/10.3390/su122410510 3 / 4
Universitas Nahdlatul Ulama Purwokerto